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Do you have a store front? All orders must be placed online; however, we'll be more than happy to answer any technical questions you might have by email or over the phone.
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| Is this product in-stock? We stock all our products and ship according to the advertised timeframe for that item. If a product is Out-of-stock, it is indicated on the product page and the system will not allow you to add it to the Shopping Cart. If there is ever an error in our inventory system (rare) and the item is not available after purchasing, we will contact you ASAP and provide you with an explanation and options including full refund. (Top) |
How do I Order? We have provided our customers with a comprehensive and secure E-Commerce shopping facility: Shopping Cart (E-Commerce) Add the items you want to purchase to your shopping cart. You can view or update your shopping cart at anytime during your stay. Once you are ready to check out, click on the Check Out button and complete your shopping. If you don't have an account you can enter your information as a guest and pay by one of the major credit cards such as Visa, Master Card, American Express, or Discovery. You do not need an account to complete your purchase. Upon the completion of the transaction, our store E-commerce will send you a receipt for your purchase. (Top) |
Can I place my order over the phone? All orders must be placed on-line. We use a comprehensive and secure E-Commerce shopping facility with real time inventory system. If you have any technical or product specific questions, we'll be more than happy to answer them over the phone. (Top) |
| Can I pick up my order from your store/location? We do not have a storefront and our warehouse/machine shop closed to the public. (Top) |
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Do you offer special program and pricing for Governmental A 
Federal Government Supplier Procurement Number: 800203150PG0001 |
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What are your payment methods?
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| What is Interac Email Money Transfer (EMT)? Interac Email Money Transfer – just like sending cash, only now it’s done electronically Interac Email Money Transfers are a simple, convenient, and secure way to send and receive money directly from one bank account to another. All you need is access to online banking through participating financial institutions, and you can send money to anyone with an email address and a bank account in Canada — without sharing any personal or financial information. It's a great alternative to cheques and cash.  Your Interac Email Money Transfer is protected With Interac Email Money Transfers, your money never actually travels by email. Email is only used to notify the recipient and to provide them with instructions on how to deposit money. Your financial institution and your recipient’s financial institution transfer funds using established and secure banking procedures. Interac Email Money Transfers rely on several security measures
Tracking your transfer |
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How do I pay and send an Interac Email Money Transfer (EMT)?
All you need is an email address, access to online banking at a participating financial institution.
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How secure is the CORETAC SOLUTIONS website?
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| Do I need an Account to checkout and Pay? If you don't have an account with us, you can "Check Out as a Guest" during check out. You can then enter your information and pay with major credit cards as a guest. You do not need an account to pay by credit card as a guest. By having an account you can checkout faster and track your order progress. It is safe and you do not have to store your Payment/Financial information.  (Top) |
| Why haven’t I received a confirmation of my purchase? Our E-Commerce system, automatically sends out a confirmation to your specified email account. Please check the following:
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| Why haven’t I received a shipping notification or tracking information for my order? Our shipping department sends a notification including the tracking number to your specified email account once the order is shipped. Please check the following:
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| What is your product warranty policy? All goods are as received from the manufacturer. Full manufacturer warranty applies. Please read manufacturer's manual for warranty information upon arrival of your order. CORETAC SOLUTIONS INC. will help exchange defective product(s). Warranty does not cover shipping charges, misuse of the products or damages during installation. (Top) |